Filed under Business, Client Liaison, Commentary & Analysis, customer service, Marketing by FreelanceSwitch.com
The term customer service reminds me of wasted time spent on the telephone with some huge conglomerate that somehow messed up something I purchased. Right now I’m dealing with customer service for both my cable/TV company and my home/auto insu…
Continue Reading "Why Customer Service is So Important for Freelancers"Filed under Business, Client Liaison, Finding Work, networking, News by FreelanceSwitch.com
Now that the holidays are over it’s back to the grindstone. However, many businesses and freelancers struggle in January to get rolling. This blog post by Carol Tice on Entrepreneur.com gives some good info on how to beat the January doldrums. …
Continue Reading "Beat the January Blues"Filed under Client Liaison, negotiation, Success by FreelanceSwitch.com
If you want to be a successful freelancer, then there is one thing that you need to get down pat.
Let me share a personal story that illustrates my point.
“That’s What I’m Looking For…”
I used to do some web design w…
Filed under Client Liaison, Design, design brief by FreelanceSwitch.com
A few times a month we revisit some of our reader’s favorite posts from throughout the history of FreelanceSwitch. This article by Shaun Crowley was first published August 5th, 2007, yet is just as relevant and full of interesting information t…
Continue Reading "The Ultimate Design Brief"Filed under Client Liaison, communication, problems, rejection, The Business of Freelancing by FreelanceSwitch.com
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Recently I parted ways with a long time client. It was an agonizing decision: my contact person had always been wonderful to work with. The projects I worked on were always right up my alley. So…
Filed under Client Liaison, client retention by FreelanceSwitch.com
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There is an old adage in the business world that “employees don’t quit jobs, they quit managers.” The idea is rather basic and reminds us that it is most often the people and not the …
Filed under Client Liaison, creative briefs, design brief template, design briefs by FreelanceSwitch.com
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Creatives need a detailed brief. Without it we are feeling in the dark, with little clue of our destination.
We need targeted information from our clients to deliver high quality finished work th…
Filed under Client Liaison, managing client expectations, personal time, scheduling by FreelanceSwitch.com
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A topic that affects freelancers, especially those new to the freelance world, is separating your personal life and ‘me time’ from work. After all, if you’re sitting at home in your un…
Filed under Client Liaison, Finding Work, freelance jobs, freelance work, job board by FreelanceSwitch.com
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Looking for a new client? The FreelanceSwitch job board is a great resource of freelance gigs and opportunities. These opportunities are in various fields, from development to writing to design, and come from a wide range of pot…
Filed under Balance, Client Liaison, freelance rates, goals, The Business of Freelancing by FreelanceSwitch.com
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Most freelancers have an assortment of clients, ranging from high profile clients offering big paychecks to little known, lower paying jobs. Many seasoned veterans advocate cutting off low paying …
Filed under Client Liaison, Finding Work, freelance jobs, freelance work, job board by FreelanceSwitch.com
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Looking for a new client? The FreelanceSwitch job board is a great resource of freelance gigs and opportunities. These opportunities are in various fields, from development to writing to design, and come from a wide range of pot…
Filed under Client Liaison, Finding Work, freelance jobs, freelance work, job board by FreelanceSwitch.com
Advertise here with BSA
Looking for a new client? The FreelanceSwitch job board is a great resource of freelance gigs and opportunities. These opportunities are in various fields, from development to writing to design, and come from a wide range of pot…
Filed under Client Liaison, Finding Work, freelance jobs, freelance work, job board by FreelanceSwitch.com
Advertise here with BSA
Looking for a new client? The FreelanceSwitch job board is a great resource of freelance gigs and opportunities. These opportunities are in various fields, from development to writing to design, and come from a wide range of pot…
Filed under Client Liaison, Finding Work, freelance jobs, freelance work, job board by FreelanceSwitch.com
Advertise here with BSA
Looking for a new client? The FreelanceSwitch job board is a great resource of freelance gigs and opportunities. These opportunities are in various fields, from development to writing to design, and come from a wide range of pot…
Filed under Client Liaison, managing client relationships by FreelanceSwitch.com
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Last week I had a meeting with a new prospective client that got seriously off-track. She burst into the café where we were meeting, flopped down and launched into a story about this crazy thing t…