Filed under Bad Design by Harry Brignull
So here I am listening to some music on Spotify. This is a great album. Maybe I’ll buy it – I wonder how much it costs? I’ll hit “buy album” to find out… “Sign in to purchase music”. Well that sounds ominous – I don’t know what’s going to happen if I enter my password. [...]
Continue Reading "I wonder how much this UI mistake is costing Spotify?"Filed under Bad Design by Harry Brignull
It’s funny to think about how big a step back voicemail took when it moved from desktop answering machines to mobile phones. Image credit: Hold all my calls by Furryscaly Back in the 1980s, if you didn’t get to the phone in time, you’d hear the caller starting to leave a message. No big deal, [...]
Continue Reading "Why today’s voicemail systems are worse than 1980s answering machines"Filed under Bad Design by Harry Brignull
Email verification is often needed as a step in user registration. It plays the role of an identity check – to confirm that the person registering genuinely owns the email address given. If you run a site that uses email verification in its registration process, here’s a challenge for you: go and find out how [...]
Continue Reading "Email verification – is your call-to-action strong enough?"